Patient and Visitors Portal


Medical Records


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Historical medical data of all our patients are maintained in electronic form and copies are available on request. The medical record of each patient is an individual document, chronicling the medical treatment given, both past and current, the past and present health of the patient, and treatment plans for the future health care of the patient. Delivering your medical records is an integral part of our health care regime and processes and procedures have been implemented to facilitate the delivery of continuous and coordinated medical care.


  • Medical reports will carry any one or more of a patient’s medical history, pathological results, radiology, lab and / or operative reports

  • Laboratory reports and other studies will be provided

  • All in-patient discharge summaries, emergency department visits, health nursing reports, physiotherapy reports will be provided

  • All patients’ medical records are stored electronically and can be retrieved with ease, with the provision of the patient’s MRD number

  • All the medical records are securely maintained with access provided only to the authorized personnel

  • If radiology images or photos are required, we request you to contact the radiology department as the data will be available with them

  • Lotus Hospital participates in maintaining the security of your health information exchange and we safely share the information with other members of your care team, so as to benefit you in every way


  • Get all your doubts clarified about the procedure from your medical team.
  • For a day surgery Make sure you have adult supervision to accompany you and drive you home post-surgery. In case, you do not have anybody to accompany you, we would be more than willing to reschedule your procedure to fit your need.
  • If you fall ill one day prior to the surgery, call your doctor immediately.
  • Ensure maximum hygiene before you get admitted to minimize the possibility of infections.
  • If you discover that you may be pregnant post-diagnosis of your surgery inform the surgeon immediately.

  • Follow all instructions given by the surgery, such as the consumption of food or water prior to your surgery.
  • Ensure you take the medications prescribed by your doctor.
  • Flat footwear and loose clothing are a must.
  • Leave jewelry and valuables at home.

  • Medications you take every day, along with dosage and frequency
  • Asthma inhaler in case you need to use one.
  • Reading glasses, hearing aid, and dentures in case you need to use any of these.